How do I manually connect Microsoft Outlook 2003/2007 to my Microsoft Exchange 2003/2007/2010 server?
Requirements for configuring Microsoft Outlook 2003/2007 to connect to Microsoft Exchange 2003/2007/2010
Operating system:
If you use Outlook 2003:
If you use Outlook 2007:
Note: If you utilize Outlook 2007, it's recommended that you perform a clean install of it before configuring it to connect to your Exchange server. If you already have a previous version of Outlook installed on your PC, please uninstall this version (from Control Panel > Add/Remove Programs), reboot your PC, and then install Outlook 2007. After performing a clean install of Outlook 2007, you're now ready to configure it to connect to your Exchange Mailbox.
Tip: If during the following procedures you encounter a popup window that asks you to login, simply press cancel. You may get an error message or additional login request, press cancel again.
Outlook 2003 does not work with Exchange 2010!
Operating system:
- Windows Server 2003 with Service Pack 1
- Microsoft Windows XP with Service Pack 2
- Windows Vista (except Starter edition)
- Go to your Outlook mail settings from Start > Control Panel > Mail.
If you cannot locate the Mail icon within your Windows Control Panel, please try the following steps.
To the left of the Windows Control Panel, but in the same window, please locate Classic View. If Mail still does not appear as an individual icon, please look for it under Show 32-bit Control Panel Items. - Click the ‘Show Profiles’ button and press ‘Add’ for a new profile.
- Specify your Profile Name and click OK.
If you use Outlook 2003:
- Choose Add a new Email account and click Next.
- Select Microsoft Exchange Server and hit Next
- Follow the steps 3-12 outlined below.
If you use Outlook 2007:
- Ignore the Auto Account Setup Page, click on the check box next to 'Manually configure server settings or additional server types' and then click Next.
- Choose ‘Microsoft Exchange’ and click Next.
- Specify your Server FQDN as Exchange server name on the Next page (you can find it from CONTROL PANEL or Mailbox Manager at the Get Started > Advanced Settings page) and type your Exchange Mailbox Username (E-mail Address). Also make sure that the box next to 'Use Cached Exchange Mode' is checked for Offline use.
- Click the ‘More Settings’ button. If prompted for a password, click Cancel.
- Navigate to the Connection tab.
- Check the ‘Connect to Microsoft Exchange using HTTP’ option and click the ‘Exchange Proxy Settings’ button
- Specify Exchange Proxy Settings:
Type the URL for your Proxy Server in the 'Use this URL to connect to my proxy server for Exchange:' field. - Make sure that both ‘On fast networks...’ and ‘On slow networks...’ options are checked.
- Choose ‘Basic Authentication’ as ‘Proxy Authentication settings’
- If you wish to have Outlook save your password, please follow the instructions in our KB Article 1399.
- Press OK, Apply, OK, Next and Finish and OK to save changes.
- Start Outlook.
Note: If you utilize Outlook 2007, it's recommended that you perform a clean install of it before configuring it to connect to your Exchange server. If you already have a previous version of Outlook installed on your PC, please uninstall this version (from Control Panel > Add/Remove Programs), reboot your PC, and then install Outlook 2007. After performing a clean install of Outlook 2007, you're now ready to configure it to connect to your Exchange Mailbox.
Tip: If during the following procedures you encounter a popup window that asks you to login, simply press cancel. You may get an error message or additional login request, press cancel again.
Outlook 2003 does not work with Exchange 2010!