What Does Remote Assistance Session Covers?
Venture Domain Hosting is Asia's first Web Hosting company to provide remote assistance to our selected customers.
Our Remote Assistance Session covers the following:
Please note that our customer support is provided to support server-related and account related questions. Questions that related to users' device related questions will based on case-to-case basis.
You can Request for a Remote Assistance Session.
Please email [email protected] or contact our Call Centre at 6100-8347 if you have any questions.
Our Remote Assistance Session covers the following:
- Guiding customer to configure their computer email client which includes Outlook, Windows Live Mail, Outlook Express and ThunderBird.
- Guiding customer to configure their computer FTP client software including FileZilla, FlashFXP.
- Website maintenance
- Website building training
Please note that our customer support is provided to support server-related and account related questions. Questions that related to users' device related questions will based on case-to-case basis.
You can Request for a Remote Assistance Session.
Please email [email protected] or contact our Call Centre at 6100-8347 if you have any questions.