WhatsApp +65 6100 8347 (MON-FRI 0900-1600)

knowledge base

getting start

  1. New Order Processing and Verification (Online Credit Card Payment)
  2. Uploading Your Website (Setting Up FTP)
  3. Account Passwords
  4. Welcome E-mails
  5. Setting Up Additional Email Accounts
  6. Uploading Your Website (Setting Up FTP)  
  7. Getting Help
  8. Transferring Without Downtime
  9. New Order Processing and Verification (Offline Payment)

pre-sales

  1. Is technical support available by phone?
  2. What if I need more space and bandwidth?
  3. Does your web hosting service include a domain name with each signup?
  4. Do your webhosting plans include virus protection and spam protection?
  5. How long has Venture Domain Hosting been in business?
  6. Do you provides any money back guarantee?
  7. Do you charge setup fees?
  8. Where are your servers located?
  9. Will you help migrate an account / web site from another web host?
  10. When can my website be activated and active when I have sign up my plan with you?
  11. Do you do regular backups of my account?
  12. My website gets a lot of traffic, will this be a problem?

trade-in

  1. Did you know that VDH is the best priced hosting in Singapore?

payment

  1. How do I make payment to Venture Domain Hosting?

email

  1. Configuring Outlook Express & Outlook (2002)
  2. How to setup a POP e-mail account in Microsoft Outlook 2007
  3. How to setup a POP/IMAP e-mail account in Outlook 2010?
  4. How to setup your IMAP account in Mac Mail?
  5. How to setup a POP e-mail account in Mac Mail
  6. Email Accounts (a.k.a. POP/IMAP Accounts)
  7. Problems with IMAP mailboxes
  8. Checking Email
  9. How to view email headers?
  10. How to view email headers in Outlook 2007?
  11. How to view email headers for Outlook?
  12. Troubleshooting Email
  13. Login and Password for Email Address
  14. Configuring Mozilla Thunderbird 1.5
  15. Viewing Header Information in Entourage 2004/2008
  16. How to setup an IMAP account on your iPhone?
  17. How do I setup my iPhone to connect to your POP3 email server?
  18. How to setup an IMAP email account on your iPad?
  19. How do setup a POP email account in Mozilla Thunderbird?
  20. How to run a 'traceroute'?

domain name

  1. Domain Name Late Payment and Reinstatement Charges
  2. What's the difference between a domain name registrar and a web host?
  3. How do I buy a new domain name from Venture Domain Hosting?
  4. What are "nameservers" or "DNS servers"?
  5. When will nameserver changes take effect?
  6. Domain Name Renewal Policy
  7. Domain Name Transfer Policy
  8. What is the Redemption Hold Period (RHP)? 

remote assistance

  1. Using TeamViewer for Remote Assistance Session
  2. What Does Remote Assistance Session Covers?
  3. Request for Remote Assistance Session.

exchange hosting

  1. What is the difference between Outlook-Exchange and Basic Email?
  2. How do I manually connect Microsoft Outlook 2003/2007 to my Microsoft Exchange 2003/2007/2010 server?
  3. Why Hosted Outlook-Exchange?
  4. How do I setup an Email Account on iPhone using Microsoft Exchange?
  5. Setting up Exchange with Activesync on Android phones
  6. What is a traceroute? How do I run one?
  7. How do I save my Outlook Password?
  8. Features of Outlook-Exchange
  9. Outlook Profiler Download

policies

  1. Domain Name Late Payment and Reinstatement Charges
  2. Refund Policy
  3. Account Termination Policy
  4. Administrative Fees
  5. Password Reset Policy
  6. Free Domain Name Policy
  7. Services Agreement
  8. Anti-SPAM Policy
  9. Technical Support Policy
  10. Domain Name Agreement (.COM, .NET, .ORG)
  11. Acceptable Use Policy
  12. Billing Policy
  13. Late Payment Penalty Fees
  14. Domain Name Renewal Policy
  15. Domain Name Transfer Policy

MISC

  1. Commonly Used Ports
  2. How To Secure Your Account
  3. How To Change Your PHP Version

Resource Points

  1. Resource Points Overview
  2. Hardware Resources
  3. Exceeding Resource Point Limit
  4. Resource Point Limit
  5. High Usage on Low Traffic Site
  6. Frequently Changing Usage
  7. Why the Datacentre use the Resource  Points System?
  8. High Resource Usage Options
  9. Exceeding your Resource Point Limit Right Away
  10. CPU Time